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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shane Caberto

March 4, 2026

5  out of  5
rating by Shane Caberto
"Helpful team and great to work with!"
We responded:
"Aloha Shane. Mahalo for the kind words. We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! Thank you for your business and enjoy your week!"
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Piilani Tilton

March 1, 2026

5  out of  5
rating by Piilani Tilton
"Whenever I have questions or just need an insurance card to be sent, they are always on it"
We responded:
"Aloha Piilani! We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! Mahalo for your business and enjoy your week!"
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Crystal Telles

February 28, 2026

5  out of  5
rating by Crystal Telles
"I just have to share what an AMAZING experience I had with State Farm! 🙌🏽 From start to finish, the customer service was top tier. They were patient, kind, and took the time to explain everything clearly so I felt confident and informed. No rushing, no pressure — just real support and genuine care. It’s such a good feeling knowing you’re working with a team that truly has your back and treats you like more than just a policy number. Today reminded me that great service still exists! Grateful, impressed, and definitely recommending State Farm to anyone looking for insurance done right."
We responded:
"Aloha Crystal! Thank you for taking the time to rate and share your positive experience. We look forward to providing you with more great experiences in the near future. Mahalo for your business and enjoy your week!"
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Chanelle

February 28, 2026

5  out of  5
rating by Chanelle
"Friendly staff, easy to get in touch with, & text communication very convenient!"
We responded:
"Aloha Chanelle! Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We look forward to keeping up the great work! It was a pleasure to serve you. Mahalo for your business and enjoy your week!"
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Lani Poepoe

February 21, 2026

5  out of  5
rating by Lani Poepoe
"I have held my auto insurance with State Farm for more than a decade and I could not be more pleased with their service and fair pricing. Frelynn and her staff are exceptional and have always keep their business services professional yet on a family-style level which can’t be beat! There’s never a wrong question or a bad time. And, they have handled every matter quickly and with pleasant professionalism! There’s no place better than Frelynn Kahalehili’s State Farm Insurance in Ewa Beach⭐️⭐️⭐️⭐️⭐️"
We responded:
"We appreciate your review, Lani! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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marion tkaczyk

February 19, 2026

5  out of  5
rating by marion tkaczyk
"Received excellent service, very professional and knowledgeable"
We responded:
"Mahalo Marion! We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! Mahalo for your business. "
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Christina Correa

February 7, 2026

5  out of  5
rating by Christina Correa
"Very friendly, good customer service. Everything was explained thoroughly."
We responded:
"Mahalo Christina! We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you. Stay safe and enjoy your day!"
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Steven Cardinez

February 3, 2026

5  out of  5
rating by Steven Cardinez
"Frelynn and her team make you feel like family. They're always helpful, respectful and genuinely care about those they help and serve."
We responded:
"Mahalo Steven for the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! It was a pleasure to serve you. Thank you for your many years of business. Wishing you and your ohana a prosperous and healthy 2026!"
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Ranson Tuitama

January 29, 2026

5  out of  5
rating by Ranson Tuitama
"Always very helpful and provides great service."
We responded:
"Mahalo for the great review Ranson! We love that you had such a great experience! We look forward to providing you with more great experiences in the near future. Wishing you and your ohana a prosperous and healthy new year!"
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Mark Hovland

January 27, 2026

5  out of  5
rating by Mark Hovland
"Esther is outstanding at taking care of her customers!! She’s the best!!"
We responded:
"Mahalo Mark! We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future. Enjoy your day!"
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Erwin General

January 26, 2026

5  out of  5
rating by Erwin General
"Very friendly and knowledgeable. Convenient office location."
We responded:
"Mahalo for your rating and review. We are happy that you had a positive experience with our team. Enjoy your week!"
Profile photo of Deborah Brandes

Deborah Brandes

January 23, 2026

5  out of  5
rating by Deborah Brandes
"Freelyn and Esther have taken such great care of me through expert advice on home, condo rental, and auto insurance for many years. Their customer service is the best!"
We responded:
"Mahalo Deborah!, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. Enjoy your weekend!"
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Cathy Kauleinamoku

January 22, 2026

5  out of  5
rating by Cathy Kauleinamoku
"Frelynn and her staff are simply the BEST! ALWAYS warm, sincerely helpful, and efficient!"
We responded:
"Mahalo for your rating and review Cathy! It has been our pleasure to service your policies throughout the years. Wishing you and J a prosperous and joyful 2024!"
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Greg Yamamoto

January 21, 2026

5  out of  5
rating by Greg Yamamoto
"Mychael has been such a big help with my StateFarm insurance needs!"
We responded:
"Mahalo for your rating and review Greg! We are happy to learn that you had a positive experience with our office especially with Mychael. Thank you for your many years of business. Wishing you a prosperous, healthy and joyful new year!"
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Patricia

January 21, 2026

5  out of  5
rating by Patricia
"Always professional and knowledgeable on all insurance matters"
We responded:
"Mahalo for your rating and review Patricia. We are happy to learn of your positive experience with us. If we can be of assistance in the future, we're happy to help. Thank you for your business. Wishing you a prosperous, healthy and joyful new year!"
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Kristen Romero

January 20, 2026

5  out of  5
rating by Kristen Romero
"We love Frelynn Kahalehili and team. Esther is always so helpful and never fails to find us new ways to save - in this economy, that is HUGE. Cannot recommend them enough for any of your insurance needs."
We responded:
"Mahalo for your rating and review Kristen! We are happy that you had a positive experience. Customer service is our top priority and we will always provide you options to best meet your needs. Thank you for your business. Wishing you and your ohana a prosperous, healthy, and joyful new year!"
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Frank Kelso

January 17, 2026

5  out of  5
rating by Frank Kelso
"Our company was having a problem with another insurance company in providing us with COI's and with a personal relationship with Esther we thought to try to see if we could get the appropriate coverage and be able to get COI's in a timely manner. The end result is we committed to user her services and coverage and we saved about half the cost of the other provider and got better coverage as well.....Thal you Esther!!!"
We responded:
"Mahalo for your rating and review. Providing excellent customer service is important to us. If you need further assistance, we’re here to help. Enjoy your weekend!"
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Lanz Hale

January 16, 2026

5  out of  5
rating by Lanz Hale
"Always friendly and easy to reach."
We responded:
"Mahalo for your rating. Customer service is a top priority! We appreciate your years of business. Enjoy your weekend😁"
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eco island Services

January 12, 2026

5  out of  5
rating by eco island Services
"Best quote on home insurance on the island. I highly recommend. Very responsive and provided fast communication. Answered all our questions and very friendly staff! 🌺"
We responded:
"Mahalo for your rating and review. We are happy that you had a positive experience. Congratulations on your new home!"
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Dionne Kapule

January 9, 2026

5  out of  5
rating by Dionne Kapule
"Michael is awesome!!!! Always so friendly and helpful. He's a keeper. Thank you for the years of coverage"
We responded:
"Mahalo for your rating and review. We are happy that you had a positive experience with Mychael. Thank you for your many years of business. Happy new year to you and your ohana!"
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Gale Adventures (Elith)

January 9, 2026

5  out of  5
rating by Gale Adventures (Elith)
"Very accommodating, asked questions and very helpful 🙏"
We responded:
"Mahalo for your rating and review. We are happy that you had a positive experience. Thank you for your business. Happy New Year!"
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Lauren Harrell

January 9, 2026

5  out of  5
rating by Lauren Harrell
"Esther has far exceeded my expectations as my insurance agent! She is extremely helpful, prompt, communicative, genuinely caring and kind. Any time I need help with updates or add ons, she’s very quick to make adjustments. She has truly been such a blessing in my admin for my photography business and I highly recommend her to everyone!"
We responded:
"Mahalo for your rating and review. We are happy your experience with Esther was positive. Thank you for your business. Happy new year to you and your ohana!"
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Dylan Alejo

January 5, 2026

5  out of  5
rating by Dylan Alejo
"Service is solid. Nice people all around. I wish I went to them first"
We responded:
"Mahalo for your rating and review. We are happy to know you had a great experience with our team. We’re here to help you with any future assistance. Happy new year!"
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Uarda Tamura

January 3, 2026

5  out of  5
rating by Uarda Tamura
"Helpful Friendly and Efficient Service. I would recommend."
We responded:
"Mahalo for your rating and review. We are happy to know that you had a positive experience. Wishing you you a happy new year!"
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Richard Baldugo

December 24, 2025

5  out of  5
rating by Richard Baldugo
"Awesome service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Mahalo for your many years of business. Happy Holidays to you and your ohana!"