Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richard Baldugo

Richard Baldugo

December 24, 2025

5  out of  5
rating by Richard Baldugo
"Awesome service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Mahalo for your many years of business. Happy Holidays to you and your ohana!"
Profile photo of Heidi Fukunaga

Heidi Fukunaga

December 21, 2025

5  out of  5
rating by Heidi Fukunaga
"Mycheal Powell Coleman was a fantastic account representative. He was polite and thorough. He is very personable and helpful. Not only does he give great service but is patient."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Happy Holidays to you and Randall and thank you for your business."
Profile photo of Doug Patterson

Doug Patterson

December 19, 2025

5  out of  5
rating by Doug Patterson
"Great customer relations. Always quick in returning calls and email. Michael professional and great followup."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you for your business. Happy Holidays to you and your ohana."
Profile photo of Paul

Paul

December 17, 2025

5  out of  5
rating by Paul
"Esther and everyone there is so helpful. She was able to email me a photo of my insurance card. I recommend them for your auto and home insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for your business and Happy Holidays to you and your ohana."
Profile photo of Jerome Rosacia

Jerome Rosacia

December 16, 2025

5  out of  5
rating by Jerome Rosacia
"I’ve trusted Auntie Frelynn Kahalehili’s State Farm office in Ewa Beach for years for my auto, home, and business insurance. Their team is always helpful, professional, and quick to respond whenever I have questions or need assistance. It’s great to have an agency you can rely on long-term. Highly recommended!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Mahalo for your business throughout the years. Happy Holidays to you and your ohana!"
Profile photo of Tehani Pai

Tehani Pai

December 16, 2025

5  out of  5
rating by Tehani Pai
"The best service hands down"
We responded:
"Thank you for your rating and review Tehani! We're glad that you had a great experience with our office. Happy holidays and thank you for your business!"
Profile photo of Ui Keao

Ui Keao

December 15, 2025

5  out of  5
rating by Ui Keao
"Aloha I've been with State Farm for awhile and love the customer service with them. They keep me updated on things I should know by a phone call or email."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Happy Holidays to you and your ohana."
Profile photo of Paulie Baker

Paulie Baker

December 10, 2025

5  out of  5
rating by Paulie Baker
"I have been working with Frelynn, Esther, and the rest of the team for a while now and they are amazing! They are extremely responsive, answer all of my insurance questions, and always ensure I am getting the best rate. Frelynn and Esther are such a pleasure to work with and I highly recommend contacting them with any of your insurance needs."
We responded:
"Thank you Paulina for your rating and review. It is our pleasure to be of service to you throughout the years. Enjoy your day and upcoming weekend. Take care!"
Profile photo of Cindy Kaina

Cindy Kaina

December 9, 2025

5  out of  5
rating by Cindy Kaina
"Mahalo Esther for calling to make sure all our information is up to date and we're covered on all other aspects of our lives. Checking in to check up on us is comforting... we're blessed❤️ Mahalo Frelynn and your awesome team!!!"
We responded:
"Thank you for your rating and review. Our customers are very important to us and we are here to help always. Thank you for your business and trust. Happy Holidays to you, J and the ohana. I look forward to meeting with you in January and hearing about your adventure. Take care!"
Profile photo of Cleveland Bones

Cleveland Bones

December 9, 2025

5  out of  5
rating by Cleveland Bones
"Esther was prompt with the processing of my payment. Also I received a courtesy email regarding payment."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Mahalo for your business and happy holidays!"
Profile photo of GAVA Grow

GAVA Grow

November 12, 2025

5  out of  5
rating by GAVA Grow
"I really like working with State Farm insurance. The representatives particularly at the Ewa Beach, location, our responsive, quick professional, and efficient. They respond within a day and the rates are reasonable. I highly recommend this coverage and this location to anybody who asks."
We responded:
"Mahalo for your review. We are happy to know that you had a positive experience. If we can be of assistance, we’re here to help! Enjoy your day!"
Profile photo of John Corpuz

John Corpuz

November 11, 2025

5  out of  5
rating by John Corpuz
"Frelynn was so professionally helpful in guiding, explaining, and recommending my insurance options. She was so patient and thorough in doing so, that I even saved some money from taking advantage of her option recommendations. She’s just a pleasure to work with, especially with her being a local person from Hawaii. She understands the needs and connect well with other local people like me. I’m just a happy camper working with her right now knowing she’ll always have my back in my insurance needs! Well done Frelynn!! 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Enjoy your day and Happy Holidays!"
Profile photo of jrock 808

jrock 808

October 25, 2025

5  out of  5
rating by jrock 808
"Haylee gave a very awesome service, been with them for a few years and never had a issue highly recommended"
We responded:
"Thank you for your rating and review. We appreciate your years of business and getting to know you and your family. Enjoy your weekend! Congratulations again!"
Profile photo of Allan Ponce

Allan Ponce

October 23, 2025

5  out of  5
rating by Allan Ponce
"Ewa Beach State Farm team is awesome! Flawless execution when it comes to customer support. Always satisfied with Esther, Mychael and Freylnn when needing assistance on my policy. Super convenient and precise service. -Mahalos!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Enjoy your day!"
Profile photo of Kimo Dudoit

Kimo Dudoit

October 17, 2025

5  out of  5
rating by Kimo Dudoit
"Always great customer service. Always asking how are we doing and telling us have a great day. 💯 Great company and employees"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Mahalo for your business and enjoy your weekend!"
Profile photo of Michelle Ann Cala

Michelle Ann Cala

October 15, 2025

5  out of  5
rating by Michelle Ann Cala
"I’ve been with Frelynn for my last 3 cars (in the last 7 years now). My family has been with her even longer. Her and her team are awesome, so responsive and so kind!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Mahalo for your business and enjoy your weekend!"
Profile photo of Palani Vidinha

Palani Vidinha

October 14, 2025

5  out of  5
rating by Palani Vidinha
"Great and friendly service! My home flooded at the beginning of this year, and they guided me through the entire process—calling and texting just to check if I was okay. I recently purchased a new vehicle, and Ester helped me transfer my insurance from my previous car. She’s incredibly friendly, helpful, and always willing to go the extra mile to make things work for you. Definitely check her out for all your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Mahalo for your business and enjoy your weekend!"
Profile photo of Daizee Maldonado

Daizee Maldonado

October 10, 2025

5  out of  5
rating by Daizee Maldonado
"Always a pleasure working with the staff. Friendly, knowledgeable, and very helpful. Thank you all for your excellent service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Mahalo for your business and enjoy your weekend!"
Profile photo of Doug Cozloff

Doug Cozloff

October 9, 2025

5  out of  5
rating by Doug Cozloff
"Been with Frelynn and her crew for over 10 years. Best ever. Ohana first team, always looking out for us. Mahalo for your customer service!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Mahalo to you both for your years of business and your military service. Enjoy your weekend!"
Profile photo of Lei'a Haff

Lei'a Haff

October 7, 2025

5  out of  5
rating by Lei'a Haff
"Esther has been a huge help to our organization, ensuring we have the proper insurance in place to support our programs. Without their expertise and guidance, we wouldn’t be able to do the important work we do in our community."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Alexis Akaka

Alexis Akaka

October 7, 2025

5  out of  5
rating by Alexis Akaka
"Exceptional Customer service and very friendly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Enjoy your day!"
Profile photo of M M

M M

October 1, 2025

5  out of  5
rating by M M
"Very responsive, easy to contact via phone, text, email, always looks out for our best interest, good rates!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs. Mahalo for your years of business and enjoy your day!"
Profile photo of Stephanie Ishii

Stephanie Ishii

September 29, 2025

5  out of  5
rating by Stephanie Ishii
"Mychael Powell-Coleman Was so helpful and friendly! I was tired and couldn’t find my words, but he knew what I needed and helped me out expeditiously so very grateful. Recommend to everyone and anyone."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Mahalo for your years of business and enjoy your day!"
Profile photo of Robin Sebala

Robin Sebala

September 27, 2025

5  out of  5
rating by Robin Sebala
"Fast and efficient when ever I have questions about my coverage !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Enjoy your day!"
Profile photo of Stephen Fujinaka

Stephen Fujinaka

September 26, 2025

5  out of  5
rating by Stephen Fujinaka
"Auto insurance renewal, I appreciate that the agent calls me to remind me of my renewal"
We responded:
"Mahalo for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Happy Aloha Friday and enjoy your weekend!"