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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nahenahe Nahinu

Nahenahe Nahinu

September 1, 2026

5  out of  5
rating by Nahenahe Nahinu
"Honey girl was Very good! Informative! Sweet & kind."
We responded:
"Mahalo Nahenahe for taking the time to provide a rating and review of our team. Esther (Honey Girl) is awesome! If you have any questions, we're happy to help! Mahalo for your business and enjoy your day!"
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Mauna Kekua

September 1, 2026

5  out of  5
rating by Mauna Kekua
"I have been with State Farm Insurance for the past 8 years. I Love their customer service and how quick they are to take care of things. My insurance agent comes out from Ewa Beach Oahu and Her Name is Honey Girl. She always, tries her best to get Us the best possible pricing for all the different insurances that We have with them and I really appreciate that. Whenever I call or I need something She is always prompt to get back to Me and answers My questions. Mahalo Frelynn and Staff for always taking Good Care of My Family and I.

Katie Kekua❤"
We responded:
"Mahalo Mauna for taking the time to provide a rating and review of our office. Esther is awesome and works hard to help our customers. As always, if you have any questions, we're here to help. Mahalo for your many years of business and your support. Enjoy your day!"
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Shantell Kekua

September 1, 2026

5  out of  5
rating by Shantell Kekua
"Esther Gonzales helped, definitely great customer service. She makes sure you know all the details of the insurance plans they offer. She also makes sure we have the best prices that we can afford."
We responded:
"Mahalo Shantell for providing a rating and review of your experience with our office. Esther is awesome and provides excellent customer service. Be safe and enjoy your day!"
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Shandon Cuba

August 31, 2026

5  out of  5
rating by Shandon Cuba
"New to State Farm but Alana made it super clear and easy to get started on switching my auto. Office is super friendly and helpful."
We responded:
"Mahalo Shandon for providing a rating and review of our office. We're happy that Alana made it effortless to help you with obtaining your insurance. If you have any questions or concerns, we're happy to help. Mahalo for your business and enjoy your day!"
Profile photo of PAULA MINOTTA-KELSO

PAULA MINOTTA-KELSO

August 31, 2026

5  out of  5
rating by PAULA MINOTTA-KELSO
"Everyone who works here is an asset and they individually have helped me out with various questions that I had with my auto insurance and my renters insurance! I enjoy working with them all and am grateful that I have State Farm insurance!"
Profile photo of Scott Rawlings

Scott Rawlings

August 6, 2026

5  out of  5
rating by Scott Rawlings
"Amazing customer service. Quick and efficient. We have always had a great experience here. Will be using them for all our insurance needs."
We responded:
"Mahalo Scott for taking the time to rate and review your experience with our team. We're here to help. We appreciate your business. Stay safe and enjoy your week!"
Profile photo of Corinna Kyle

Corinna Kyle

August 5, 2026

5  out of  5
rating by Corinna Kyle
"“Esther Gonsales provided excellent customer service. Her insurance knowledge & advice helped me to find the perfect policy. I would highly recommend her services to anyone looking for peace of mind in making sure that their loved ones have coverage in place."
We responded:
"Mahalo Corinna for taking the time to rate and review your experience. Esther is awesome and passionate about helping our customers. We appreciate your business. Stay safe and enjoy your week!"
Profile photo of Mike D

Mike D

August 3, 2026

5  out of  5
rating by Mike D
"Esther provided exceptional customer service. She was transparent throughout the entire process, ensuring I understood the new home and auto coverages. She made our transition to State Farm simple and clear."
We responded:
"Aloha Mike! Mahalo for taking the time in providing a rating and review based on your experience with our office. Esther is awesome and enjoys helping people. Let us know if you have any questions, we're happy to help. Mahalo for your business!"
Profile photo of Thomas Chung

Thomas Chung

July 29, 2026

5  out of  5
rating by Thomas Chung
"Awesome, stress free, hassle free service when I signed up for a new auto insurance policy. Frelynn at State Farm Ewa Beach offered the lowest quote and now I’m saving $95 a month with the exact same policy from my previous insurance company."
We responded:
"Aloha Tom! Mahalo for taking the time to rate and review your experience with us. We appreciate your kind words and your business. Let us know if you have any questions, we're happy to help. Enjoy your day!"
Profile photo of Michelle Pang

Michelle Pang

July 29, 2026

5  out of  5
rating by Michelle Pang
"Had a great experience with Esther at the Ewa Beach branch. She was very thorough and accommodating to my specific needs. I would recommend visiting their office for all your insurance needs."
We responded:
"Aloha Michelle! Mahalo for taking the time to rate and review your experience with us. We appreciate your kind words. If you have any questions, we're here to help. Mahalo for your business and enjoy your day!"
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Ileenk K

July 28, 2026

5  out of  5
rating by Ileenk K
"I recently had to make a change to my policy, called Esther Gonzalez and she made it happen. She is very professional, quick, and makes you feel like family! I would highly recommend giving her a call. She is very knowledgeable and has Awesome customer service!!"
We responded:
"Aloha Ileen! Mahalo for providing a rating and review of your experience with our team. Esther is awesome! If you have any questions, we're happy to help. Mahalo for your the kind words and your business. Enjoy your day!"
Profile photo of C C.

C C.

July 24, 2026

5  out of  5
rating by C C.
"Service is spot on! They care about their customers, they always call to see how I’m doing. Always making sure if I’m satisfied with service & letting me know if I’m interested in other services! Quick response time as well."
We responded:
"Thank you C for the rating and review. We’re happy to be of service. Enjoy your weekend 😁"
Profile photo of Kiani

Kiani

July 24, 2026

5  out of  5
rating by Kiani
"I couldn’t be happier with the service I received getting my car insurance sorted out! The whole process was fast, simple, and stress-free from start to finish. If you’re looking for someone who makes insurance easy instead of a headache, I highly recommend reaching out to Esther G."
We responded:
"Mahalo Kiani for sharing your experience and rating our office. We appreciate your kind words and welcome you to our office. If you have any questions, we're here to help! Enjoy your day"
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anu ortiz

July 24, 2026

5  out of  5
rating by anu ortiz
"Best prices around very friendly and great customer service 🤙🏽"
We responded:
"Mahalo Anu for taking the time to rate and review your experience with us. We appreciate your kind words and your business! Enjoy your day."
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Pegeen Cadirao

July 24, 2026

5  out of  5
rating by Pegeen Cadirao
"Always a wonderful experience with the State Farm Ewa Beach location with Frelynn Kahalehili and her team. Thank you so much Lei for being so helpful and getting a quote for my vehicle insurance; then adding it to our policy. We appreciate all of you and we are very thankful that we have a great team that supports our insurance needs. I would recommend this location to anyone looking for insurance because they are very attentive, helpful, and supportive individuals. Mahalo again!"
We responded:
"Mahalo Pegeen for taking the time to share your experience with us. We appreciate your kind words and business. Enjoy your day!"
Profile photo of Loretta ONeal

Loretta ONeal

July 22, 2026

5  out of  5
rating by Loretta ONeal
"The team here has been amazing and helpful. I have no complaints and I highly recommend this office."
We responded:
"Mahalo for taking the time to rate and review your experience at our office Loretta! We appreciate your kind words and your business throughout the years. We wish you and your ohana the very best!"
Profile photo of en gee

en gee

July 21, 2026

5  out of  5
rating by en gee
"I've been working with State Farm for a few months now and found Esther to be very helpful, patient and understanding to my service requests and requirements. I was previously with Gieco - They tried to " hose me ", a while back; during a claims adjustment, by adding "extra damages previously done to the other guys vehicle".
Esther was so helpful whether on the phone or Emails. We haven't met in person, but I'm certain she would be no less accommodating for any ones insurance services.
Update to above, previous post...

I've been with St Farm since 2007. Never had any surprises or disconcerting issues , that couldn't be resolved over the phone. Having the office only a couple miles away is also nice, when emails and texting are too tedious.

One year, I tried to check other companies for a possible better auto rate. I found 1. But they weren't able to add homeowners to 'package' what I need coverage for.
Stayed with St Farm, think I'm a lifer now!"
We responded:
"Thank you for your rating and review. Esther is awesome and we are happy to have her on our team. Thank you for your business. Enjoy your day!"
Profile photo of Kuuipo Richardson

Kuuipo Richardson

July 17, 2026

5  out of  5
rating by Kuuipo Richardson
"Been working with them for years! Ask for Esther or Freylinn she can answer all your questions or knows how to get it. Mahalo star farm Ewa for keeping our cars and Hale safe!"
We responded:
"Mahalo Kuuipo for taking the time to rate and share your experience with our team. We appreciate the kind words and your many years of business. Happy Aloha Friday to you and your ohana - take care!"
Profile photo of Lani Poepoe

Lani Poepoe

July 15, 2026

5  out of  5
rating by Lani Poepoe
"I have held my auto insurance with State Farm for more than a decade and I could not be more pleased with their service and fair pricing. Frelynn and her staff are exceptional and have always keep their business services professional yet on a family-style level which can’t be beat! There’s never a wrong question or a bad time. And, they have handled every matter quickly and with pleasant professionalism! There’s no place better than Frelynn Kahalehili’s State Farm Insurance in Ewa Beach⭐️⭐️⭐️⭐️⭐️"
We responded:
"We appreciate your review, Lani! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Sam Fisk

Sam Fisk

July 10, 2026

5  out of  5
rating by Sam Fisk
"Very professional and caring organization."
We responded:
"Aloha Sam! Mahalo for taking the time to rate and provide a review based on your experience with our team. We hope you and Mrs. Fisk are doing great. Please let us know if you have any questions, we are happy to help. Mahalo for your many years of business. Take care!"
Profile photo of Laura McDowell

Laura McDowell

July 8, 2026

5  out of  5
rating by Laura McDowell
"Frelynn, Esther, and their team have been incredibly helpful and knowledgeable in assisting me with both my personal and business policies. They are friendly, communicative, and provide exceptional customer service. My family has been a loyal customer of their office for many years, and we eagerly anticipate continuing our partnership for many more years to come."
We responded:
"Mahalo Laura for taking the time to rate and review your experience with our team! We appreciate the kind words and most of all the relationship built throughout the years. It has been great watching your journey from homeowner to business owner. We truly appreciate your family's loyalty over the years and look forward to continuing to serve you and the ohana for many years to come. Wishing you the best - enjoy your day!"
Profile photo of Tehani Pai

Tehani Pai

July 8, 2026

5  out of  5
rating by Tehani Pai
"Great service! Lei helped me and was able to get all my vehicles covered! Also she was very patient and answered all my questions"
We responded:
"Mahalo Tehani for taking the time to rate and review your experience with us. Lei is awesome and we are pleased that you had a positive experience. Mahalo for your business and enjoy your day!"
Profile photo of Geri P.

Geri P.

July 1, 2026

5  out of  5
rating by Geri P.
"My previous car insurance from progressive went from $209 to $254. I decided to call State Farm Kahalehili Ins and Financial services Inc. for a quote. Esther answered my call and quoted me $146.40 per month, which has more coverage than Progressive. Mind you my record is a blank canvas. I also purchased life insurance through them which turned out to be a very good investment. All in all I highly recommend State Farm in Ewa Beach and go see Frelynn and Esther if you want a better coverage with a lesser cost. I wish I had the capability of giving Kahalehili’s insurance company a 10 star review because Frelynn and Esther helped me save money! Thank you Frelynn and Esther for an outstanding customer service."
We responded:
"Mahalo Geri for the kind words and the 5-star rating! We are happy that we were able to help you after all this time. Esther is truly the best and we're glad she was able to find a plan that works for you. Thank you again for referring your parents to our office - we appreciate your trust. If you have any questions, we're here to help! Enjoy your day and upcoming holiday weekend!"
Profile photo of Rebecca Houston

Rebecca Houston

June 29, 2026

5  out of  5
rating by Rebecca Houston
"This office always a 5-Star for me. All the staff here are so nice. They helped me in every possible way for my insurance. Easter is so very nice. She helped me every time and her aloha is good that every time I come in I didn’t get disappointed. Recommended 🤙🏻🤙🏻🤙🏻"
We responded:
"Mahalo Rebecca for your kind words and rating. We are happy to hear of your positive experience with our office and especially Esther. Thank you for your business and enjoy your week!"
Profile photo of Kamalani Keliikuli

Kamalani Keliikuli

June 11, 2026

5  out of  5
rating by Kamalani Keliikuli
"Esther Gonsalves is the best for all of your insurance needs. She was very kind, informative, and helpful."
We responded:
"Aloha Kamalani! Mahalo for the great review! We are so happy that you had a positive experience with Esther. We appreciate your business. Enjoy your day!"