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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Hovland

January 27, 2026

5  out of  5
rating by Mark Hovland
"Esther is outstanding at taking care of her customers!! She’s the best!!"
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Erwin General

January 26, 2026

5  out of  5
rating by Erwin General
"Very friendly and knowledgeable. Convenient office location."
We responded:
"Mahalo for your rating and review. We are happy that you had a positive experience with our team. Enjoy your week!"
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Deborah Brandes

January 23, 2026

5  out of  5
rating by Deborah Brandes
"Freelyn and Esther have taken such great care of me through expert advice on home, condo rental, and auto insurance for many years. Their customer service is the best!"
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Cathy Kauleinamoku

January 22, 2026

5  out of  5
rating by Cathy Kauleinamoku
"Frelynn and her staff are simply the BEST! ALWAYS warm, sincerely helpful, and efficient!"
We responded:
"Mahalo for your rating and review Cathy! It has been our pleasure to service your policies throughout the years. Wishing you and J a prosperous and joyful 2024!"
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Greg Yamamoto

January 21, 2026

5  out of  5
rating by Greg Yamamoto
"Mychael has been such a big help with my StateFarm insurance needs!"
We responded:
"Mahalo for your rating and review Greg! We are happy to learn that you had a positive experience with our office especially with Mychael. Thank you for your many years of business. Wishing you a prosperous, healthy and joyful new year!"
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Patricia

January 21, 2026

5  out of  5
rating by Patricia
"Always professional and knowledgeable on all insurance matters"
We responded:
"Mahalo for your rating and review Patricia. We are happy to learn of your positive experience with us. If we can be of assistance in the future, we're happy to help. Thank you for your business. Wishing you a prosperous, healthy and joyful new year!"
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Kristen Romero

January 20, 2026

5  out of  5
rating by Kristen Romero
"We love Frelynn Kahalehili and team. Esther is always so helpful and never fails to find us new ways to save - in this economy, that is HUGE. Cannot recommend them enough for any of your insurance needs."
We responded:
"Mahalo for your rating and review Kristen! We are happy that you had a positive experience. Customer service is our top priority and we will always provide you options to best meet your needs. Thank you for your business. Wishing you and your ohana a prosperous, healthy, and joyful new year!"
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Frank Kelso

January 17, 2026

5  out of  5
rating by Frank Kelso
"Our company was having a problem with another insurance company in providing us with COI's and with a personal relationship with Esther we thought to try to see if we could get the appropriate coverage and be able to get COI's in a timely manner. The end result is we committed to user her services and coverage and we saved about half the cost of the other provider and got better coverage as well.....Thal you Esther!!!"
We responded:
"Mahalo for your rating and review. Providing excellent customer service is important to us. If you need further assistance, we’re here to help. Enjoy your weekend!"
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Lanz Hale

January 16, 2026

5  out of  5
rating by Lanz Hale
"Always friendly and easy to reach."
We responded:
"Mahalo for your rating. Customer service is a top priority! We appreciate your years of business. Enjoy your weekend😁"
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eco island Services

January 12, 2026

5  out of  5
rating by eco island Services
"Best quote on home insurance on the island. I highly recommend. Very responsive and provided fast communication. Answered all our questions and very friendly staff! 🌺"
We responded:
"Mahalo for your rating and review. We are happy that you had a positive experience. Congratulations on your new home!"
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Dionne Kapule

January 9, 2026

5  out of  5
rating by Dionne Kapule
"Michael is awesome!!!! Always so friendly and helpful. He's a keeper. Thank you for the years of coverage"
We responded:
"Mahalo for your rating and review. We are happy that you had a positive experience with Mychael. Thank you for your many years of business. Happy new year to you and your ohana!"
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Gale Adventures (Elith)

January 9, 2026

5  out of  5
rating by Gale Adventures (Elith)
"Very accommodating, asked questions and very helpful 🙏"
We responded:
"Mahalo for your rating and review. We are happy that you had a positive experience. Thank you for your business. Happy New Year!"
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Lauren Harrell

January 9, 2026

5  out of  5
rating by Lauren Harrell
"Esther has far exceeded my expectations as my insurance agent! She is extremely helpful, prompt, communicative, genuinely caring and kind. Any time I need help with updates or add ons, she’s very quick to make adjustments. She has truly been such a blessing in my admin for my photography business and I highly recommend her to everyone!"
We responded:
"Mahalo for your rating and review. We are happy your experience with Esther was positive. Thank you for your business. Happy new year to you and your ohana!"
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senpai.dylan

January 5, 2026

5  out of  5
rating by senpai.dylan
"Service is solid. Nice people all around. I wish I went to them first"
We responded:
"Mahalo for your rating and review. We are happy to know you had a great experience with our team. We’re here to help you with any future assistance. Happy new year!"
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Uarda Tamura

January 3, 2026

5  out of  5
rating by Uarda Tamura
"Helpful Friendly and Efficient Service. I would recommend."
We responded:
"Mahalo for your rating and review. We are happy to know that you had a positive experience. Wishing you you a happy new year!"
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Richard Baldugo

December 24, 2025

5  out of  5
rating by Richard Baldugo
"Awesome service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Mahalo for your many years of business. Happy Holidays to you and your ohana!"
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Heidi Fukunaga

December 21, 2025

5  out of  5
rating by Heidi Fukunaga
"Mycheal Powell Coleman was a fantastic account representative. He was polite and thorough. He is very personable and helpful. Not only does he give great service but is patient."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Happy Holidays to you and Randall and thank you for your business."
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Doug Patterson

December 19, 2025

5  out of  5
rating by Doug Patterson
"Great customer relations. Always quick in returning calls and email. Michael professional and great followup."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you for your business. Happy Holidays to you and your ohana."
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Paul

December 17, 2025

5  out of  5
rating by Paul
"Esther and everyone there is so helpful. She was able to email me a photo of my insurance card. I recommend them for your auto and home insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for your business and Happy Holidays to you and your ohana."
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Jerome Rosacia

December 16, 2025

5  out of  5
rating by Jerome Rosacia
"I’ve trusted Auntie Frelynn Kahalehili’s State Farm office in Ewa Beach for years for my auto, home, and business insurance. Their team is always helpful, professional, and quick to respond whenever I have questions or need assistance. It’s great to have an agency you can rely on long-term. Highly recommended!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Mahalo for your business throughout the years. Happy Holidays to you and your ohana!"
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Tehani Pai

December 16, 2025

5  out of  5
rating by Tehani Pai
"The best service hands down"
We responded:
"Thank you for your rating and review Tehani! We're glad that you had a great experience with our office. Happy holidays and thank you for your business!"
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Ui Keao

December 15, 2025

5  out of  5
rating by Ui Keao
"Aloha I've been with State Farm for awhile and love the customer service with them. They keep me updated on things I should know by a phone call or email."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Happy Holidays to you and your ohana."
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Paulie Baker

December 10, 2025

5  out of  5
rating by Paulie Baker
"I have been working with Frelynn, Esther, and the rest of the team for a while now and they are amazing! They are extremely responsive, answer all of my insurance questions, and always ensure I am getting the best rate. Frelynn and Esther are such a pleasure to work with and I highly recommend contacting them with any of your insurance needs."
We responded:
"Thank you Paulina for your rating and review. It is our pleasure to be of service to you throughout the years. Enjoy your day and upcoming weekend. Take care!"
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Cindy Kaina

December 9, 2025

5  out of  5
rating by Cindy Kaina
"Mahalo Esther for calling to make sure all our information is up to date and we're covered on all other aspects of our lives. Checking in to check up on us is comforting... we're blessed❤️ Mahalo Frelynn and your awesome team!!!"
We responded:
"Thank you for your rating and review. Our customers are very important to us and we are here to help always. Thank you for your business and trust. Happy Holidays to you, J and the ohana. I look forward to meeting with you in January and hearing about your adventure. Take care!"
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Cleveland Bones

December 9, 2025

5  out of  5
rating by Cleveland Bones
"Esther was prompt with the processing of my payment. Also I received a courtesy email regarding payment."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Mahalo for your business and happy holidays!"